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I have had some difficulty with sheetlinks. I do not have a problem adding the links or even using them in a newly created workbook. However, my problem appears when I open up a workbook that had been previously closed and I receive 'INTERNAL ERROR' messages for all sheetlinks. I have tried deleting the links and recreating them to no avail. I am connected to multiple SQL Server tables but only through left joins (not custom sql). The most frustrating part is the fact that they work perfectly when I am testing and creating the sheets and dashboards, but when I come back to them, they are faulty. I have spoken on the phone with one senior sales consultant who was helpful but unable to fix the underlying problem.

I also created a packaged workbook so that I wouldn't be querying the actual SQL Server database and the links worked originally, but now they do not. Before I closed the original workbook, I published it to Tableau Server and was able to follow the links. However, when I had a co-worker view the same published workbook on the server, they were unable to follow the links.

Is there something that I may be doing incorrectly to cause the 'INTERNAL ERROR'? Thanks.